Frequently Asked Questions

We're here to help, if you don't see your question answered on this page please feel free to contact support!

Questions & Answers

Yes! We provide Automated Third-Party Fulfillment which is perfect for anyone using drop shipping. When you receive an order we automatically send that order to the correct vendor. It's totally automated, will save you a ton of time and headaches and super simple to setup!
Sorry but you can not use Spark Shipping useless you're using one of the supported shopping carts.
Feel free to join our mailing list and you'll be notified when support for more shopping carts are added.
To start using Spark Shipping we only require the first month payment upfront. No contracts, cancel anytime.
Cancel anytime at all, there is absolutely no contact period.
Just go to Profile -> Cancel Account to cancel your account anytime.
At Spark Shipping we take security very seriously. To provide the best possible security around credit card process we use Stripe to handle all of our credit card processing and security. They are security experts that many companies around the web trust. To learn more about them please visit Stripe Security
Yes! We fully support EDI.
No way! This is against the Amazon Terms of Service and we never use any sort of "page scraping" to gather data from Amazon. We're built to only use the Amazon approved API and are fully compliant with all Amazon Terms of Service.
No, Spark Shipping will not create new products in your store. We synchronize inventory with products that already exist.